We were recently awarded 2016 Fedex Top Shipper Award. We are proud to be one of the busiest Fedex locations in the United States. Actually the second place, We'll do better next year, going for FIRST next year!
Nice unsolicited email from our client handled by James at our Atwater Store. As usual, James exceeded our customers expectation, and they wrote us this lovely 'thank you' note...We make every job our best work, and try to make all our customers feel like this..That's what Box Brothers LA is all about.
Imagine inheriting a valuable collection of antique 19th century barometers(including a Scottish stick barometer made c1820 and valued at over $10,000) and other items from a relative who lives 3000 miles away. How would you get them? But, antique barometers are bulky but also quite fragile. They require specialized handling, packing and shipping... This was the problem our client faced. A potential perfect storm. The solution was simple. He called BoxBrothersLA.com. He spoke with us, provided contact information for the estate's Executor, a pickup address and some photos. We scheduled a two hour pickup window in White Plains,N.Y. with our East Coast team and the rest was a piece of cake.
This box was sent from Los Angeles to a US Army APO in Germany. It was filled with goodies from home.
Our little granddaughter so loved the box she made into her playhouse. We put love in every box we ship. What do you do with your Boxbrosla.com boxes?
We don't expect to get props for doing a great job. That's just what we do. Still, it feels great when it happens...Congratulations James!
Subject: Positive remarks for James Patrick Sullivan
Hi there -
I wanted to pass on a brief note regarding the excellent service I received on a complicated shipping job from James and his team in Atwater Village.
We recently picked up this giant megaphone from a local prop house in LA for shipment to Strayer University on the East Coast. We palletted both the giant Teacup and the megaphone securely for shipment with the megaphone broken down into 5 pieces....
James at our Atwater store recently got a call from one of our customers, to see if we could work with a local gallery and ship a 86 1/2" x 94" painting by Leif Ritchey the client had bought to the UK.
This is a quote James received from the gallery for shipping the painting from Los Angeles to London that they had gotten from C------ & T---, a well known International Art Shipper.
We looked at the quote, responded with our own quote, and wound up shipping the piece. If you look at the figures, you'll know why.